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Privacy Policy

Last updated: May 17, 2026
Service: Hyper AI Charts ("HyperCharts")
Contact Channel: Telegram @cryptohamsterchannel

1. Overview

This Privacy Policy describes how information is collected, used, stored, protected, shared, retained, exported, erased, and deleted when you use Hyper AI Charts and related websites, dashboards, applications, features, APIs, tools, Telegram channels or groups, affiliate-gated areas, DarkHerd-related features, and services (collectively, the "Service").

Hyper AI Charts is a market-information and AI-assisted financial narrative analysis service. The Service may process account information, access information, affiliate information, market dashboard usage, prompts, messages, uploaded or submitted context, exchange-related identifiers, and technical data.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Service Provider

Service Operator: Hyper AI Charts operator
Legal Entity / Business Name: Provided upon legitimate request where legally required.
Registered Address: Provided upon legitimate request where legally required.
Contact Channel: Telegram @cryptohamsterchannel

Additional contact methods may be provided on the website, inside the Service, at checkout, or through an official Telegram group.

3. Information Collected

3.1 Account and Access Information

The Service may collect:

  • account identifier;
  • username or display name;
  • Telegram handle or Telegram-related contact information;
  • email address if provided;
  • password or authentication data;
  • authentication status;
  • session information;
  • login timestamps;
  • account creation, update, deletion, and access timestamps;
  • role, whitelist, beta, invitation, affiliate, admin, or access status;
  • failed login, security, and verification events.

Passwords should not be reused from exchanges, wallets, financial accounts, or other important services.

3.2 Affiliate, Exchange, and Verification Information

Where affiliate-gated, live-data, or restricted access is used, the Service may collect or process:

  • Bybit UID or other exchange-related identifier;
  • affiliate eligibility status;
  • approved affiliate status;
  • KYC or VIP status where provided or available through an authorized source;
  • trading-volume information submitted by the user or received through an authorized affiliate or verification process;
  • API verification status;
  • notes related to access approval;
  • account type, access tier, or plan information;
  • transaction, checkout, subscription, or billing status if paid services are introduced.

The Service is not intended to collect exchange passwords. You should not submit exchange passwords, wallet seed phrases, private keys, withdrawal credentials, or unnecessary sensitive account credentials.

3.3 User Content and Communications

The Service may collect and process content you submit, upload, create, or send, including:

  • prompts;
  • questions;
  • chat messages;
  • support messages;
  • Telegram messages sent to official support or community channels;
  • feedback;
  • notes;
  • uploaded or submitted files where such features are available;
  • URLs or documents submitted for analysis;
  • research context;
  • watchlists or selected assets;
  • preferences, language selection, and display settings.

User Content may include sensitive information if you choose to submit it. You should not submit information that you are not authorized to process through the Service.

3.4 Market Research and Derived Data

To provide the Service, Hyper AI Charts may create, store, or process derived data, including:

  • sentiment scores;
  • market narrative summaries;
  • chart states;
  • indicator values;
  • heatmap values;
  • forecast outputs;
  • backtest outputs;
  • model outputs;
  • AI summaries;
  • newsletters;
  • source references;
  • search or retrieval records;
  • prompt-response logs;
  • embeddings or indexed context where applicable;
  • whitepaper or market-context ingestion records where applicable;
  • access-control records;
  • feature usage metrics;
  • user-specific display or dashboard state.

3.5 Automatically Collected Information

The Service may automatically collect:

  • IP address;
  • device type;
  • operating system;
  • browser type and version;
  • language setting;
  • timezone;
  • access times;
  • pages and features used;
  • request metadata;
  • referral source;
  • session identifiers;
  • cookies and similar identifiers;
  • upload, query, chart, search, chat, AI-processing, and dashboard usage data;
  • error logs;
  • rate-limit counters;
  • security events;
  • audit logs;
  • operational status and performance logs.

3.6 Cookies and Similar Technologies

The Service may use cookies, local storage, session storage, and similar technologies for:

  • authentication;
  • session management;
  • CSRF protection;
  • security;
  • account access;
  • language selection;
  • dashboard functionality;
  • usage analysis;
  • performance improvement;
  • abuse prevention.

You may control cookies through browser settings. Some features may not function correctly if cookies are disabled.

3.7 Payment Information

If paid services, subscriptions, purchases, donations, or paid digital features are introduced, payment data may be processed by third-party payment providers or a Merchant of Record.

The Service does not intend to store full payment card details unless expressly stated. Payment providers may process billing information, payment method details, tax information, fraud-prevention data, transaction history, invoices, receipts, refunds, disputes, and subscription status under their own terms and privacy policies.

4. Purpose of Use

Information is used for:

  • operating and maintaining the Service;
  • creating and managing accounts;
  • authenticating users;
  • enforcing whitelist, beta, affiliate, admin, and access controls;
  • verifying eligibility for live, restricted, or affiliate-gated features;
  • providing dashboards, charts, indicators, summaries, newsletters, forecasts, backtests, and AI-assisted outputs;
  • enabling DarkHerd-related context ingestion, search, and chat features where available;
  • processing prompts, messages, files, and research context;
  • delivering user support and responding to inquiries;
  • processing payments, subscriptions, cancellations, and refunds where applicable;
  • monitoring abuse, security risks, fraud risks, and operational integrity;
  • applying rate limits and access restrictions;
  • maintaining audit logs for sensitive actions;
  • improving performance, reliability, usability, and safety;
  • complying with legal obligations;
  • enforcing Terms of Service and related policies;
  • resolving disputes;
  • protecting the rights, safety, and security of users, the operator, markets, infrastructure, and third parties.

5. AI Processing

The Service may use AI systems and third-party AI providers for:

  • summarization;
  • embeddings;
  • semantic search;
  • sentiment analysis;
  • market narrative analysis;
  • question answering;
  • whitepaper or document analysis;
  • newsletter drafting;
  • forecast or model explanation;
  • anomaly or pattern analysis;
  • chat over ingested context;
  • fallback or degraded processing where available.

User Content, prompts, market context, derived data, and metadata may be sent to AI providers only as needed to provide these functions, subject to applicable provider terms, security measures, and legal requirements.

AI outputs may be inaccurate or incomplete. The Service treats AI outputs as informational research aids, not final truth, financial advice, or professional advice.

6. Legal Basis Where Applicable

Where a legal basis is required, processing may be conducted based on:

  • user consent;
  • contractual necessity to provide the Service;
  • legitimate interests in operating, securing, improving, and protecting the Service;
  • compliance with legal obligations;
  • protection of rights, safety, security, fraud prevention, and dispute resolution.

7. Sharing of Information

Personal information is not sold.

Information may be shared with:

  • hosting and infrastructure providers;
  • database, storage, backup, and security providers;
  • identity, authentication, and account-access providers;
  • AI, embedding, summarization, and model providers;
  • market-data, exchange-data, affiliate-verification, and analytics providers;
  • Telegram or other communication platforms where you use those platforms to contact or interact with the Service;
  • payment providers or Merchants of Record if paid services are introduced;
  • professional advisers where necessary;
  • legal authorities, regulators, courts, law enforcement, exchanges, platforms, or affected parties where required by law or necessary to protect rights, safety, security, market integrity, or prevent abuse;
  • parties involved in a business transfer, restructuring, merger, acquisition, sale, or similar transaction, subject to appropriate protections.

Third parties are expected to handle information in accordance with applicable laws and their own contractual obligations.

8. International Data Transfers

Data may be processed or stored outside your country of residence depending on the providers, infrastructure, market-data services, AI services, and communication platforms used.

Where required by law, appropriate safeguards will be used for international transfers. By using the Service, you acknowledge that information may be transferred, processed, and stored in jurisdictions outside your country of residence where permitted by law.

9. Data Retention

Information is retained only for as long as necessary to:

  • provide the Service;
  • maintain account access and verification records;
  • provide dashboards, charts, summaries, AI outputs, and restricted features;
  • maintain payment, subscription, billing, tax, and accounting records where applicable;
  • comply with legal, tax, accounting, billing, security, and audit obligations;
  • resolve disputes;
  • enforce agreements and policies;
  • monitor abuse, fraud, security, and operational integrity.

Retention periods may differ by data type. Account records, affiliate verification records, support messages, Telegram communications, security logs, operational logs, AI-processing logs, market research data, and payment records may be retained for different periods depending on function and legal requirements.

10. Data Export, Erasure, and Account Deletion

Where available and technically feasible, the Service may provide account controls or support processes that allow users to:

  • request access to account data;
  • request correction of inaccurate data;
  • request deletion of account data;
  • request export of account data;
  • close an account.

Some information may remain where retention is required by law, tax, accounting, security, fraud prevention, sanctions compliance, dispute resolution, backup integrity, audit obligations, or legitimate operational needs.

Deletion may not immediately remove every historical trace from backups, logs, third-party systems, AI-provider logs, Telegram records, or records that must be retained for lawful purposes.

11. Data Security

Reasonable technical and organizational measures are used to protect information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • authentication controls;
  • password controls;
  • role and access controls;
  • admin restrictions;
  • affiliate or whitelist controls;
  • CSRF protections;
  • rate limits;
  • request validation;
  • parser limits;
  • audit logs;
  • database access controls;
  • backup and restore procedures;
  • operational monitoring;
  • security event logging.

No method of transmission, processing, or storage is completely secure. The operator cannot guarantee absolute security.

12. User Responsibilities

You are responsible for:

  • submitting only information you have the right to process;
  • avoiding unnecessary submission of sensitive personal, financial, exchange, wallet, or third-party information;
  • maintaining account, Telegram, exchange, API, wallet, and device security;
  • using unique passwords;
  • not submitting private keys, seed phrases, withdrawal credentials, or exchange passwords;
  • reviewing AI outputs and market information critically;
  • complying with applicable privacy, confidentiality, exchange, market, and data-protection obligations.

13. User Rights

Subject to applicable law, you may request:

  • access to your personal data;
  • correction of inaccurate data;
  • deletion of your data;
  • restriction of processing;
  • objection to processing;
  • data portability;
  • withdrawal of consent where processing is based on consent.

Requests can be submitted through:

Telegram: @cryptohamsterchannel

The operator may need to verify your identity before responding.

14. Children's Privacy

The Service is not intended for individuals under 18 years of age or under the legal age required in their jurisdiction. Personal information from minors is not knowingly collected.

If you believe a minor has provided personal information through the Service, contact Telegram @cryptohamsterchannel.

15. Third-Party Links and Services

The Service may contain links to or integrate with third-party websites, services, communities, exchanges, AI providers, data providers, Telegram groups, payment providers, hosting providers, infrastructure providers, analytics providers, and other services.

The operator is not responsible for third-party privacy practices, security practices, content, policies, outages, processing delays, fees, rules, or actions.

16. Changes to This Privacy Policy

This Privacy Policy may be updated at any time. Updated versions will be published on the website, inside the Service, or through another reasonable notice method.

Continued use of the Service after an update constitutes acceptance of the updated Privacy Policy.

17. Contact Information

For privacy-related inquiries, requests, or complaints, contact:

Telegram: @cryptohamsterchannel

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